Univerge Blue Overview

VIDEO. PHONE. MESSAGING. BACKUP & RECOVER.
BRINGING IT ALL TOGETHER.

A full suite of cloud services ranging from integrated phone system, video conferencing, messaging and contact center to backup & disaster recovery.

BRINGING TEAMS TOGETHER FROM ANYWHERE, ANYTIME

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without actually being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go. Fully integrated unified communications and collaboration solution in one seamless and intuitive experience.

UNIFIED COMMUNICATIONS

Fully-integrated business phone system with video, chat, file sharing, contact center and more.

UNIVERGE BLUE CONNECT is an easy-to-use cloud-based communications platform that helps easily manage team communications and collaboration.

  • Allows mobile devices to become part of the CONNECT phone system
  • Increases workforce flexibility with any device accessibility
  • Integrates chat, text messaging, video, screen sharing, file sharing

CONTACT CENTER

Customizable contact center with customer integrations, workforce optimization, and more.

  • Highly flexible solution including easy deployment for remote / home workers.
  • Scalable from the smallest call-centric teams to large omni-channel environments.
  • Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience.

VIDEO CONFERENCING

Video Conferencing solution with built-in collaboration tools for any size business

With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.

  • Start a video meeting right from a messaging thread.
  • Share your screen so everyone’s on the same page.
  • Manage the conversation flow with in-meeting chat

FILE SHARING & COLLABORATION

File sharing, co-editing, and collaboration with real-time file backup and antivirus protection

Improve team collaboration, streamline workflows, and increase decision-making speed. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.

  • Save, synchronize, and share the latest document versions from any device.
  • Protect documents and revisions with real-time backup.
  • Safeguard files and the organization with antivirus protection.

BACKUP & DISASTER RECOVERY

Secure data storage, management, and disaster recovery in the cloud

UNIVERGE BLUE BACKUP offers a broad set of fully integrated services to manage and protect critical proprietary information and data.

  • Comprehensive management and recovery services
  • Data retention and archiving are set by customized recovery points
  • Fixed and Variable Billing options designed to meet the optimal storage requirements

UNIVERGE BLUE EXTEND
INTEGRATIONS FOR EVERYONE

Connecting powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications. With UNIVERGE BLUE EXTEND, you can bring along your favorite business apps. No more back and forth to and from different applications. Just one streamlined experience with all the tools you need to get work done.

DELIVERING CUSTOMERS SIGNIFICANT SAVINGS

UNIVERGE BLUE offers a variety of different business benefits including significant cost savings. Don’t waste money on business communications! See how much you could save by switching to UNIVERGE BLUE CONNECT

STRESS-FREE
CLOUD EXPERIENCE

SECURITY

Advanced protection against malware, viruses, phishing, and hackers

SUPPORT

24/7 support from live experts EVERY time you call

COMPLIANCE

Built to help healthcare, legal services and financial firms stay compliant

RELIABILITY

Ready when you are, whether you’re in the office or working remotely

SCALABILITY

30+ integrated apps that are easy to add as your business grows

REQUEST DEMO

We’re ready when you are. How can we help you?

"After researching several different vendors, we felt uur local NEC dealer and the NEC phone system was the best fit for our office. We live and die by our phone system and this process was very intimidating for me, but NEC dealer staff took care of everything! We met before our go-live date and discussed all of the expectations and requests. They were able to program everything that our office required. Support was fantastic and helped train all of our staff. The most rewarding moment for me was when one of the owners called in on the day we went live and commented on how clear the call was. Our switchboard handles a ton of calls everything and loves the UC Suite! I love all of the available features that UC Suite offers. We look forward to working with our local dealer for years to come."
Schultheis Insurance Agency, Inc
"Great products and wonderful customer service! The new NEC phone system and wifi systems our local NEC dealer recommended have greatly improved our productivity. They have been very helpful with any questions or concerns. I highly recommend NEC dealers!."
New Horizon Counseling Center
"We purchased our NEC phone system through them about 5 years ago and I am so glad we did. When I have a quick question about the phones, they are so informative and willing to help. I would recommend them to anyone looking for any of their services. It is getting harder and harder to find excellent customer service but when you do find it--hang on to it! They are great people to work with."
Maria
"Our local NEC dealer has serviced our NEC phone systems for over 30 years. We have never found a fault with their responsiveness, fair pricing or commitment to quality product and service."
Robert
"Our closest NEC provider and the team were very friendly and professional. They provided excellent service after the purchase. I couldn't be more pleased with our NEC new phone system. Our efficiency has improved 100%."
Ric
"The NEC phone system we purchased in 2016 from the local NEC dealer has been very reliable for us over the years. Their customer support team has been very helpful for us as well."
Myron Caudle, Wayne City CUSD #100
"Our local NEC dealer has been an invaluable resource for our school district. Our relationship with them began as we undertook the daunting task of equipping our new elementary building as well as our entire district with NEC VOIP phone systems. Through the guidance, expertise, professionalism, and support from them, we were able to complete this project in a cost effective, smooth, and efficient manner. They provided support throughout the project and continues to provide support, guidance, and expertise to our district as we continue to maintain, upgrade, and improve our current systems. We highly recommend NEC dealers to any school district looking at services or equipment that they could provide."
Dr. Joel Hackney, Superintendent, Flora Community Unit School District #35
"We have been very pleased with the professional service from Midwest. We had tried a VoIP system with another provider and was not having very good results. Our local NEC team helped us to move back to a land line and was able to make the transition easy. The new NEC phone system was very affordable and is working great!"
Mark
"From the first meeting with NEC dealers, working with the entire team, the planning, installation, and support of our new district wide NEC IP based phone system was excellent. They were great to work with in the summer of 2020 providing us the ability for seamless communications with our teachers and staff with remote students during the pandemic. We have a PRI and SIP lines replacing dozens of land lines. We replaced the intercom system at three schools and made a good investment installing seven digital cocks in the halls of the Primary Center. Our local NEC dealer provided a good product, with a good staff at a good value."
Terry Knowles, Technology Coordinator, Mt. Vernon City Schools District 80
"Our local NEC dealer provided our company with excellent customer service. Their team was very friendly and helpful. They provided us with a new NEC phone system that is very user friendly and more efficient for our company. We are happy we made this switch."
Crystal

EVERYTHING YOUR TEAM NEEDS

FOR CLOUD-BASED CONNECTIONS

We have local dealers throughout the USA and Canada.
How can we help you?

Dealer Locator


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